Privacy Policy

Effective Date: July 28, 2025

Frameworx Technology ("Frameworx", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our applications, products, services, and websites—including https://frameworx.tech—used by individuals and organizations worldwide.

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy.

1. Scope

This Privacy Policy applies to all products and services provided by Frameworx Technology globally, including:

• Web applications
• Mobile applications
• Virtual machines and software available through cloud platforms (e.g., Azure Marketplace)
• Our official website and communication channels

2. Information We Collect

We collect only the information necessary to deliver and improve our Services. This includes:

• Personal Information: Name, email address, phone number, company name, and other contact details when voluntarily provided
• Account Information: Username, authentication credentials, and service preferences
• Usage Data: IP address, browser type, operating system, device type, and access times
• Support and Correspondence: Any data you provide when contacting us for support or inquiries
• Application Data: Depending on your deployment or configuration, our applications may process data such as database content or user interactions, strictly within your control

We do not collect sensitive personal data unless explicitly required and with your consent.

3. How We Use Your Information

We use the information collected to:

• Deliver and maintain our Services
• Provide customer support
• Improve application performance, reliability, and user experience
• Notify you about important service updates or policy changes
• Comply with legal obligations

We do not sell or rent your personal information to third parties.

4. Legal Bases for Processing (Worldwide)

Depending on your location, our legal bases for processing personal data may include:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests

We comply with applicable laws including the GDPR (EU/EEA), UK GDPR and others where applicable.

5. Data Sharing

We may share data only in these limited cases:

• With trusted service providers (e.g., cloud hosting, payment processing) under data processing agreements
• With regulatory bodies or law enforcement, as required by law
• In business transfers, such as mergers, acquisitions, or asset sales

All third-party providers are contractually obligated to maintain confidentiality and comply with data protection regulations.

6. International Data Transfers

As a global company, we may process and store your data in jurisdictions outside your country of residence. We ensure all international transfers comply with applicable data protection laws through mechanisms such as:

• Standard contractual clauses
• Adequacy decisions
• Data processing agreements

7. Data Security

We implement industry-standard security measures, including:

• Encryption (in transit and at rest)
• Secure access controls
• Regular system updates and vulnerability assessments

However, no system is 100% secure. We encourage users to maintain strong passwords and follow best security practices.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, or as required by law. When data is no longer needed, we securely delete or anonymize it.

9. Your Rights

Subject to your jurisdiction, you may have the following rights:

• Access to your personal data
• Correction or update of inaccurate data
• Deletion ("right to be forgotten")
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise your rights, contact us at privacy@frameworx.tech.

10. Cookies and Analytics

Our website and some applications may use cookies or similar tracking technologies to:

• Remember user preferences
• Analyze site traffic
• Improve performance and user experience

You can manage cookies through your browser settings or opt-out of analytics where applicable.

11. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or service offerings. We will notify you of any material changes through our website or other appropriate channels.

13. Contact Us

For questions, concerns, or data requests, contact us at:

Frameworx Technology
Website: https://frameworx.tech
Email: privacy@frameworx.tech